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Adjusting Consignor Balances

Apply deducts or manual adjustments to consignor payouts before finalizing payment.

Updated over 3 weeks ago

When to Use Balance Adjustments

Auction Flex allows you to adjust a consignor’s balance in two ways:

  • Consignor Deducts
    Apply fees, commissions, or agreed deductions before issuing payment.

  • Balance Adjustments
    Correct an overpayment, apply a refund, or adjust for accounting discrepancies.

These changes ensure consignor settlements accurately reflect auction outcomes, fees, and any negotiated adjustments.


Where to Apply Adjustments

Adjustments can be made within the Pay Consignors workflow or manually through:

  • Maintain Consignment Orders

  • Maintain Settlements

  • Maintain Sellers

The method depends on whether you are adjusting a specific order or a general consignor account.


How Deducts Affect Reports

  • Deducts appear as line items on the consignor’s settlement report

  • The adjusted total is reflected in:

    • Final payout amount

    • Printed or exported checks

    • Reporting exports

Be sure to enter a clear description for each deduct or adjustment to maintain transparency with the consignor.


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