Where to Configure
Go to:
MyHiBid > Account Dropdown > Company Settings
Key Settings & Descriptions
Show Bidder Location in Chat
Description: Displays each bidder's city/state in the public webcast chat.
Why Use It: Helps build trust by showing that bidders are real and geographically diverse.
Default: Yes (Enabled)
Verify CVV at Registration
Description: Runs a $1 test transaction and checks the card's security code and ZIP code.
Why Use It: Prevents unauthorized or fraudulent credit card use during bidder registration.
Default: Yes (Enabled)
Best Practices
Keep bidder location enabled to demonstrate fairness and deter bid manipulation.
Use CVV verification to reduce chargebacks and improve bidder quality.
Combine these settings with approval controls (covered in the next article) for maximum protection.