Auction Day
It's Sale Day! Here's what you need.
31 articles
Multi-Parcel AuctionWhat Is a Multi-Parcel Auction and Why Use Software?
Check-In Customers
Guide for checking in your customers on auction day
Check-In CustomersRegistration Screen for Auction Flex Live In-Person or Online Auctions
Printing Bid CardsBid Cards help identify bidders and track purchases. Auction Flex offers multiple formats to fit different auction styles.
Importing Customers into Auction FlexImport customers in an auction using the Import function > Check-In Customers screen. This adds them to the Customer Center for future use.
Alternate BidsAlternate Bids include left, absentee, and phone bids entered into Auction Flex for use in reports, clerking, and display tools.
Managing Buyer Deposits in Auction FlexTrack and apply in-person buyer deposits in Auction Flex using the Deposits screen under Customer Check-In.
Auto-Clerking Alternate Bids in Auction FlexImport and auto-clerk alternate bids in Auction Flex using a CSV spreadsheet from an external bidding platform.
Phone Bid Scheduler OverviewCreate optimized phone bid schedules with Auction Flex to match bidders with phone operators while balancing workloads and priorities.
Settings and Options - Check-InThe Settings and Options section of Auction Flex is where you set your defaults as well as adjust individual screens for look or behavior.
Clerk Auction
Your guide to clerking an auction
Clerking Grid OverviewThe Clerking Grid allows for fast, keyboard-driven manual entry of auction results during both catalogued and non-catalogued auctions
How to Clerk a Catalogued AuctionAuction Flex’s Clerking Grid allows you to quickly enter bids, quantities, and buyer details using keyboard navigation.
How to Clerk a Non-Catalogued AuctionClerking Grid supports fast, keyboard-based entry for this format and provides options to tailor required fields based on your preferences.
Tips and Keyboard Shortcuts for ClerkingThis guide outlines common tips and hotkeys that help you clerk auctions faster, whether catalogued or non-catalogued.
Clerking Grid Settings ExplainedThese options are useful for tailoring the clerking experience based on auction format, team preferences, or operational safeguards.
Check-out Bidders
This is how you check out your
Check-out BiddersThe bidder check out screen manages both live in-person bidder invoicing as well as online bidders.
Check-Out Bidders OverviewThis article provides a high-level overview of the check-out process and links to detailed guides on specific tasks.
How to Invoice a BidderThis guide covers how to generate and manage invoices from the Check-Out Bidders screen.
Using the Check-Out PresenterThe Check-Out Presenter allows you to display a summary of a bidder’s purchases and hammer prices on a second monitor during checkout
How to Add Charges to a Buyer's InvoiceThis is useful for fees, adjustments, or compensations that should not affect consignor settlements.
Editing an Existing InvoiceModify item prices, tax settings, descriptions, and even resend or reprint the invoice as needed.
Deleting an InvoiceThis guide helps walk you through when and how to delete and invoice.
Returning Unsold Items to ConsignorHow to return unsold lots to the appropriate consignor in Auction Flex.
💳 Credit Card Processing & PaymentsAuction Flex allows you to configure and process both internet and retail credit card payments, and apply surcharges or discounts.
📧 Configuring SMTP Email Server (Gmail or Yahoo) in Auction FlexAuction Flex allows you to send bulk emails, invoices, and settlements using an SMTP Mail Server.
Download Auction from HiBid
Your guide for downloading your auction data from HiBid to Auction Flex
HiBid Download Center OverviewUse the Download Center to import online bids, clerk results, generate invoices, and process payments after your HiBid auction ends.
Download HiBid Bids and BiddersPull all bid and bidder data from HiBid into Auction Flex, including winners, underbids, and bidding history.
Auto-Clerk This Auction Using Alt BidsAutomatically clerk all sold lots based on HiBid results, while skipping lots that didn’t meet reserve.
Email Alt Bid ResultsOptionally send each bidder a summary of their bids and the final auction results.
Create InvoicesGenerate unpaid invoices for all winning bidders based on auction results.
Process Internet Credit CardsCharge cards on file for unpaid invoices using your integrated payment processor.
Email InvoicesSend paid or unpaid invoices to bidders directly from Auction Flex.