Pre-Auction
Everything you need to know before sale day.
32 articles
Customer Center
The central location for searching and accessing customer records
- Customer Center: Overview & NavigationCustomer Center is your central hub for viewing and managing customer records in Auction Flex.
- Creating and Editing a Customer RecordAuction Flex makes it easy to create new customer records or update existing ones.
- Mailing Lists in the Customer CenterOrganize and segment your customers for email marketing
- Customer Payment Methods and Tax SettingsAuction Flex allows you to securely store customer payment methods and configure tax settings on a per-customer basis.
- Customer Notes, Flags, and AlertsAuction Flex provides tools to help you document important information about a customer and flag them for special handling
- Managing Bidding History and ActivityGet access to a customer’s full bidding and buying history. This includes auction participation, purchase totals, bidder scores, and more
- Commission and Buyback Structures in Auction FlexThis guide explains the different calculation methods, structure types, and real-world examples of commissions and buybacks.
Auction Setup
Find everything that you need to setup your auction
- Seller Check-InChecking in your consignors
- Buyer ChargesBuyer charges are additional fees applied to a bidder’s invoice, separate from standard charges like lot price, tax, and buyer’s premium.
- Setting Shipping AvailabilityYou can define shipping availability for your entire catalog or for individual lots.
Auction Lots & Preview Images
Auction Lots & Preview Images
- Auction Lots & Preview ImagesThe Auction Lots & Preview area is the workspace for entering lot information & images, and preparing your catalog before the auction.
- Fast Lot Entry GuideThe Fast Entry tool is one of the most efficient ways to build your auction catalog in Auction Flex.
- Detailed Entry GuideThe Detailed Entry screen allows for lot creation, including advanced options such as custom fields and multiple image capture methods.
- Catalog by ImagesThe Catalog by Images allows you to quickly create auction lots from a folder of images.
- Add Group from ListMove unsold items from a past auction to a new one while keeping their original lot numbers using the Add Group tool.
- Visi-LotterVisually assign lots by dragging items from inventory into a grid layout using the Visi-Lotter tool.
- ConsignorsEdit consignors, consignment orders, and purchase orders linked to your auction from one central location.
- Exporting Auction DataExport auction data to Excel and image folders for use with online platforms like LiveAuctioneers, Proxibid, and Bidspotter.
- Batch Mark ToolSummary: Quickly mark lots as "featured" to control which appear as thumbnails in your online auction catalog.
- Sale OrderSet or change the order in which lots are sold, independent of their lot numbers.
- Advanced RenumberRenumber lots in bulk using auto rules, sequential order, or flatten sub-numbers into a clean numerical list.
- Add Pictures to LotAdd images to your auction lots using drag-and-drop, a tablet camera, or import options from both Fast Entry and Detailed Entry screens.
- Inventory ImportImport inventory from a spreadsheet into Auction Flex for one or more consignors, with optional lot numbers and images.
- Image ImportBulk import images to lots or inventory using file names and a 5-step wizard-style tool.
- Catalog by Barcode ImagesAutomatically assign images to lots by photographing barcoded labels and importing them in bulk using Auction Flex.
- Print Auction CataloguesGenerate and print one- or two-column auction catalogues with or without images using customizable report templates.
- Printing Lot LabelsPrint barcode or standard lot labels using customizable reports, with options for label size, lot range, and auction ID display.
- Upload the Catalogue to the InternetUpload your auction catalogue to your website and HiBid.com to enable online bidding and previewing with full control over auction settings.
Upload Auction to HiBId
Upload Auction to HiBId
- Uploading an Auction to HiBidAuction Flex makes it simple to upload your catalog and allow online bidding. Follow the steps below to publish your auction to the web.
- Company InfoMyHiBid > Account Drop-down > Company Info Update company settings, branding, and account access
- Permanent Bid PermissionsMyHiBid > Permanent Bid Permissions Manage long-term bidder approval or restrictions across all auctions
- Global Bid PermissionsMyHiBid > Global Bid Permissions Temporarily override permanent bid settings for a specific auction.