All CollectionsPre-AuctionCustomer CenterCustomer CenterThe central location for searching and accessing customer records7 articlesCustomer Center: Overview & NavigationCustomer Center is your central hub for viewing and managing customer records in Auction Flex.Creating and Editing a Customer RecordAuction Flex makes it easy to create new customer records or update existing ones.Mailing Lists in the Customer CenterOrganize and segment your customers for email marketingCustomer Payment Methods and Tax SettingsAuction Flex allows you to securely store customer payment methods and configure tax settings on a per-customer basis.Customer Notes, Flags, and AlertsAuction Flex provides tools to help you document important information about a customer and flag them for special handlingManaging Bidding History and ActivityGet access to a customer’s full bidding and buying history. This includes auction participation, purchase totals, bidder scores, and moreCommission and Buyback Structures in Auction FlexThis guide explains the different calculation methods, structure types, and real-world examples of commissions and buybacks.
