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Mailing Lists in the Customer Center

Organize and segment your customers for email marketing

Updated over a month ago

Mailing lists in Auction Flex allow you to organize and segment your customers for email marketing, notifications, or other targeted communications.

Accessing Mailing Lists for a Customer

  1. Open the Customer Center.

  2. Locate and double-click the customer record you want to edit.

  3. In the left-hand menu of the customer profile, click Mail Lists.

Managing Mailing List Membership

Once in the Mail Lists section, you’ll see two panes:

  • Left Pane: Mailing lists the customer is not subscribed to.

  • Right Pane: Mailing lists the customer is currently a member of.

To manage list membership:

  • To add a customer to a list: Select the list on the left and click the right arrow button.

  • To remove a customer from a list: Select the list on the right and click the left arrow button.

Changes are saved automatically when you exit the screen.

Use Cases for Mailing Lists

Mailing lists can be used for:

  • Sending upcoming auction announcements

  • Targeting repeat buyers for specific categories

  • Excluding customers from certain communications

  • Managing regional or interest-based groupings

Mailing lists can be created and edited in the system’s mailing list management area.

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