First, request your upgrade
Our team performs the upgrade for you in the cloud, so there is nothing to download or install. To request your upgrade:
Click the chat messenger icon in the bottom right corner of this page.
Select AuctionFlex Upgrade.
Select Yes to confirm.
Complete the upgrade ticket form when prompted.
You will book your upgrade appointment time in that ticket. Once your appointment is booked, continue with the steps below.
Step 1: Before Your Appointment
Before your appointment time, save your work and close all of your AuctionFlex sessions.
Note: If any sessions are still open when the upgrade starts, our team will log them out and close them for you.
Step 2: During the Upgrade
The upgrade usually takes less than an hour. We will send you a notice when it is finished.
Step 3: After the Upgrade
Once you receive our notice that the upgrade is finished, sign back in to AuctionFlex the way you normally do.
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Upgrading to AuctionFlex v10 (for customers running AuctionFlex on their own desktop computers)