1. Creating a Backup and Preparing the Data
Step 1: Open Auction Flex
Launch Auction Flex on your main computer.
Important: If you have multiple workstations, ensure all other PCs and any Auction Flex mobile or RF modem servers are closed completely.
Step 2: Create a Backup
In Auction Flex, click Backup at the top menu.
In the next window, click Backup Data.
Enter a nickname for the backup:
Click OK.
Choose the default save path:
C:\auctionflex\backup
Press OK when the backup is successful.
Click OK again to acknowledge that this backup does not include images.
Step 3: Verify Data and Indexes
Click Verify Data and Indexes.
Click Yes on any warnings that ask if you already created a backup.
Wait for the verification to complete.
You should receive the message : "0 corrupt indexes and tables were found."
If you receive a message about fixed errors, run this step again until you see no errors.
If you get any other errors, troubleshoot as needed.
Step 4: Check for Data Irregularities
Click Check for Data Irregularities.
This step may take several minutes.
The expected outcome message should be:
No data irregularities were found.
If errors are found and fixed, repeat until no irregularities remain.
Step 5: Pack Data and Rebuild Indexes
Click Pack Data and Rebuild Indexes.
Expected outcome message:
Table Maintenance was successful.
If any errors occur, troubleshoot as needed.
Step 6: Create the Final Backup
Click Backup Data again.
Name it:
“Move to cloud” this will make it easier to find later
Complete the same steps as the previous backup.
2. Downloading the Client Software and Creating a New Password
Step 1: Download App Controller
After setup, the customer receives an email containing:
The download link (example):
http://cloud??.auctionflex.com
(Replace ?? with customers server number)Your username and temporary password.
Click the Windows Client link to download:
appcontroller.allusers.exe
Double-click the installation file.
Accept terms and follow the installer prompts.
Note:
No desktop shortcut will be created automatically.
Step 2: Launch App Controller
Open the Windows Start Menu.
Search for AppController (no spaces).
When it opens, enter Host Address.
Check Create Desktop Shortcut.
Click Connect.
A shortcut will now appear on the desktop.
Step 3: Sign In
Enter the Username and Password (case sensitive).
On first login, you will be prompted to create a new password.
Password Requirements:
Minimum 8 characters.
At least:
1 uppercase letter
1 lowercase letter
1 number or special character (! @ # $ & *)
Cannot contain your username
Confirm the new password.
You will see a confirmation screen.
Step 4: Access the Program
You will see two icons:
Auction Flex
File Explorer
Double-click the Auction Flex icon.
3. Moving the Data to the Cloud
Step 1: Restore the Data
In Auction Flex, click Backup Data.
On the left menu, click Backup/Restore.
Click Restore Backup of Data.
Step 2: Create a Backup of Existing Cloud Data
You will be prompted to create a backup.
Enter a nickname and click OK.
Confirm the save location (default).
Click OK on success messages.
Step 3: Select and Restore Your Backup
Click Yes to confirm you want to restore a backup.
In the next window:
Use the dropdown to select a drive labeled Client C.
Navigate to:
Client C:\auctionflex\backup
Select the backup made prior named:
Move to cloud
Click OK.
When restoration completes, click OK.
Auction Flex will prompt to restart.
Click Yes to close.
Reopen Auction Flex.
You should now see your data.
4. Not Moving Any Local Data?
If the customer is not importing data:
Go to:
Miscellaneous > Company Information
Update the Company Name and Activation Key l.
If using HiBid, enter your:
aflex username
aflex password
This links Auction Flex to your HiBid account.
5. Moving Your Images to the Cloud
Step 1: Locate Local Images
Open File Explorer in the program window.
Navigate to:
Client C:\auctionflex\images
Tip:
Folders are labeled by year and week.
For speed, copy only the images the customer needs first.
Step 2: Prepare Destination Folder
Open a second File Explorer window:
Click This PC.
Open: Local Host (f:)
Shared
AuctionFlex
Images
Step 3: Copy Images
Arrange both windows side by side.
Highlight the folders you wish to move.
Drag them into the cloud Images folder.
A progress bar will appear.
Important:
You can continue to use Auction Flex while the image transfer finishes.
Note images may appear missing until the transfer completes.