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Process Internet Credit Cards

Charge cards on file for unpaid invoices using your integrated payment processor.

Updated over 3 weeks ago

What This Step Does

Clicking Process Internet Credit Cards will:

  • Attempt to charge credit cards on file for each unpaid invoice

  • Automatically mark invoices as Paid if the charge is successful

  • Leave invoices in Outstanding status if the charge fails


Requirements

To use this feature, you must:

  • Have a supported payment processor configured

  • Retain valid card information for each bidder (from HiBid registration or payment capture)

  • Confirm payment processor settings are correct in:
    ​​Settings and Options β†’ Payments


Handling Failed Charges

If a charge fails:

  • The invoice remains unpaid

  • You can follow up manually or email the invoice with a Pay Now link (if supported)

Using Global Payments?

  • Failed invoices can be emailed with a secure payment link

  • This allows bidders to pay via card outside the platform


Best Practices

  • Run this step after reviewing invoices for accuracy

  • Monitor your Receipts and Invoice Status tabs to track results

  • Consider emailing unpaid invoices directly to buyers after this step


Next Step

Once payments have been attempted, proceed to:
​Email Invoices

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