What’s Happening
Some customers using AuctionFlex desktop (installed on their own PCs) may see an error message when trying to open the program:
“Error 1730: You do not have the required access rights.”
This started after a recent Windows update. The update changed how Windows handles certain programs, and it now asks for an administrator password that many users don’t have or don’t know.
Who Is Affected
Customers running AuctionFlex on their own desktop computers.
Customers using our cloud-hosted AuctionFlex environment are not affected.
What Microsoft Says
Microsoft has acknowledged this problem and says they are working on a fix. However, the timing is uncertain and similar issues could happen again with future updates.
Our Recommendation
The best solution is to move to our cloud-hosted AuctionFlex environment.
No Windows update issues
No admin passwords needed
Always up-to-date and supported
Already included in your current plan (no extra cost)
Next Steps
If you are seeing error 1730 or want to prevent this issue in the future, we strongly recommend upgrading to the cloud. You can schedule your upgrade HERE
Our team will make the switch smooth and quick, so you can get back to work without interruption.