MyHiBid.com
Guide to navigating and adjusting settings in MyHiBid.com.
22 articles
MyHiBid OverviewMyHiBid is the auctioneer-facing portal used to manage auctions, track performance, and access company settings and billing metrics.
Understanding the Current Auctions DashboardMonitor real-time auction performance, bidder activity, and billing-related metrics for each event.
Credit Card Authorizations ExplainedUnderstand how bidder credit card validations work and why totals may differ from registrations.
High Bid vs. Max BidLearn the difference between High Bid and Max Bid totals and how they’re calculated.
Unique Bid FeesUnderstand how HiBid calculates bidding fees based on unique bidder activity per lot.
MyHiBid Company Settings
A guide to every setting you'll need
Company Settings – OverviewCompany Settings allow you to configure key behaviors for bidder registration, email reminders, chats, bidding permissions, and more
Automated Reminder EmailsControl which reminder emails are automatically sent to registered bidders before your auction begins.
Bidder Registration NotificationsGet notified when bidders register for your auctions—and control who triggers those alerts.
Webcast Canned Chat MessagesSave time during your webcast auctions by setting up pre-written chat messages.
Webcast Transparency & VerificationBuild bidder trust with optional settings that increase visibility and improve registration security.
Bid Permission ControlsControl who can bid on your auctions by enabling approval filters and setting auto-approval criteria.
Messaging & Visual Display SettingsCustomize how messages and labels appear throughout your HiBid auction catalog and bidder interfaces.
Bidder Approval & Decline EmailsCustomize the messages bidders receive when they are approved or declined for an auction.
Notification Email AddressesControl who receives important system-generated emails such as bidder registrations and activity alerts.
Default Permission LimitsSet automatic bid approval thresholds for new bidders.
Email Subscription PopupsCollect bidder emails from your white label catalog using customizable signup prompts.
Post-Auction MessagingCustomize what bidders see after the auction closes to set clear expectations and improve transparency.
Listing Services AccessControl whether your auctions are automatically shared with third-party auction listing websites.
Live Bidding BehaviorControl how your live webcast auctions behave once lots go live to ensure real-time engagement and bidding accuracy.
Bidder PrivacyControl how bidder usernames are displayed in bid history to balance transparency and privacy during auctions.
Sell Stuff LeadsLeads submitted through HiBid’s portals are forwarded to local auctioneers to help grow your business.
Hide Webcast Bid HistoryControl whether bid history and realized prices are displayed to the public after a webcast auction ends.