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How to Cancel Your Account

We’re sorry to see you go!

Updated this week

We’re sorry to see you go. If you’ve decided to cancel your Auction Flex and/or HiBid service, please follow these steps to ensure a smooth and secure process:

  1. Open Messenger by clicking the chat icon in the bottom-right corner of your screen.

  2. Select Account Information from the menu.

  3. Choose Cancel Your Account.

  4. Confirm that you want to cancel, then select the button to open the cancellation ticket.

  5. Fill out the form with your details and submit your request.


What happens next:

  • Our team will review your request and verify your account.

  • We’ll contact you if any additional information is needed.

  • Once confirmed, your cancellation will be finalized and you’ll receive a confirmation notice.

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