Other Help
Find help with a variety of other topics here
14 articles
Connected Email Accounts
How to connect and send emails through Auction Flex
Creating and Updating a Master Email List in Auction Flex LegacyAuction Flex allows you to create and manage a master email list of all your customers and consignors
How to Opt Customers Out of Mailing Lists in Auction Flex and HiBidThis guide explains how to permanently exclude a customer from receiving marketing emails or mailers through Auction Flex and HiBid
Integrated Payment Solutions
Learn about the payment solutions integrations available with Auction Flex
Account Information
Manage your account settings
Paying Your HiBid or Auction Flex InvoiceInstructions for viewing and paying your Auction Flex or HiBid invoices.
Receiving and Downloading Your Auction Flex Activation KeyBelow are the details on how this process works and how you can access your key if needed.
How to Cancel Your AccountWe’re sorry to see you go!
Hardware
Everything you need to know about hardware.
Auction Flex Hardware GuideThis article outlines hardware options supported by Auction Flex for live auctions
Troubleshooting RF ModemsCheck, configure and troubleshoot RF Modems
Driver Installation ErrorIf you encounter an error installing an RF modem driver, follow these steps.
Ghost USB PortsHow to delete ghost USB ports safely
How do I troubleshoot hardware integration issues in Auction Flex Cloud, including printers and scanners?
Other Helpful Guides
A variety of other articles to help you along the way
Auction TerminologyA glossary to help you understand auction terminology
Auction Flex – Error 1730What we recommend if you're experiencing this error after updating Windows